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  • Writer's pictureZag Global

BPO Market Size to Cross USD 381 Billion by 2030

The Business Process Outsourcing (BPO) model has yielded billions of dollars ever since the business model was first introduced; it has benefited both the service providers and the customers.


A recent report published by Market Research Future (MRFR) revealed that the market size for the BPO is set to reach $381.62 billion by 2030, with a growth rate of 9.6 percent.


MRFR is a global market research company that offers complete and accurate analysis regarding diverse markets and consumers worldwide.


The BPO service market was already on the upward trajectory and it was further boosted by the outbreak of the COVID-19 pandemic, which brought a necessary shift to remote work.


This shift has forced BPO service providers to further enhance their business solutions and focus more on strategic approaches to bring more promising results and thus, benefiting the customers even more so.


BPO companies are also leveraging advanced analytics to help them gain deeper insights to manage their resources by remaining in touch with the latest trends and developments.


The most dominant players in the BPO services market in recent times are ADP LLC, Conduent Inc., WNS Ltd., Capgemini, Infosys BPM Ltd., IBM Corporation, TCS, TTEC Holdings, and Conneqt Business Solutions Ltd.

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