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An accomplished professional with a track record of success in the outsourcing/offshoring sector, Zorain Shahid is a top BPO Expert. Zorain contributes extensive experience in a wide variety of fields, including analysis, new business development, data acquisition, team building, quality assurance, and project management, acquired over the course of more than a decade. He currently serves as the chief operating officer of Zag Global, a division under One Eleven Group.  Zorain graduated from Oxford Brooks University with a bachelor's degree in applied accountancy. In addition, he has professional certifications for leadership and communication from NUST PDC and is certified as an accounting technician, by the Association of Classified Chartered Accountants.



Certified Corporate trainer with experience training small and large groups across diverse industries including BPO, Outsourcing, IT, Real Estate, and Hospitality.  Proven success in successful training programs including Sales, Leadership, Hospitality, and Soft Skills training. Adept at organizing and facilitating management and team-building strategies that align with the company mission statement, values, and culture. Anam is an MPhil in project management and a bachelor’s degree in Electrical Engineering specified in electronics. More Over she is a certified trainer from NUST PDC

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